Disney’s Approach to Business Excellence

Location:

Indiana University East
2325 Chester Blvd.
Richmond, Indiana

Disney Institute is bringing its renowned professional development course, “Disney’s Approach to Business Excellence,” to Richmond, IN.

The one-day event will allow area professionals begin to understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened. Participants can learn how systems and processes can make exceptional customer service achievable and explore how to integrate personal creativity and organizational processes to support continuous improvement within their organization. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.

WHAT: “Disney’s Approach to Business Excellence” hosted by Wayne County Area Chamber of Commerce

WHEN: Friday, April 26, 2019
8:00am to 5:00pm

WHERE: Indiana University East
2325 Chester Blvd, Richmond, IN 47374

CONTACT: For more information regarding “Disney’s Approach to Business Excellence” please contact:

Ed DeLaPaz, Wayne County Area Chamber of Commerce
Email: Ed@WCAreaChamber.org
Phone: 765.962.1511

CLICK HERE TO GO TO THE REGISTRATION PAGE

Early bird registration (thru March 29):

  • Chamber members: $499/person
  • Non-members: $549/person

Regular registration (after March 29):

  • Chamber members: $549/person
  • Non-members: $599/person

*Lunch is included.

CLICK HERE TO GO TO THE REGISTRATION PAGE

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