Location:The innovation Center
814 East Main Street
Thousands of companies are using the Net Promoter score to measure and improve the customer experience. “The ranks of zealous customer advocates continues to grow,” said Fred Reichheld, Bain Fellow and often-acclaimed ‘godfather of customer loyalty’. “What started out as only an idea has become a quiet revolution. Net Promoter companies are now mobilizing entire organizations around the single mission of delighting customers.” Informational workshop hosted by Phil D’Amico, President & CEO of the Wayne County Area Chamber of Commerce.
The Wayne County Area Chamber of Commerce partners with Center City Development Corporation to hold a series of business-education events throughout the year. Each month a special guest speaker is invited to present on a topic relevant to the interests and needs of the local business community.
The Wayne County Area Chamber of Commerce and Center City Development Corporation are proud to present a business education series.