RICHMOND, IN – Disney Institute is bringing its renowned professional development course, Disney’s Approach to Business Excellence, to Richmond, IN on Friday, April 26, 2019. Sponsored by the Wayne County Area Chamber of Commerce, the one-day event will help area professionals begin to understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened. Participants gain an awareness of the systems and processes that can make exceptional customer service achievable and learn how to integrate personal creativity and organizational processes to support continuous improvement within their organization.
“This is an excellent opportunity for area employers to not only examine their own culture and practices, but to sharpen the skills of their employees as well,” said Chamber President/CEO Melissa Vance. “Ultimately, this is about raising the bar and helping businesses thrive.”
This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
“Anytime we can bring an organization of this caliber to Wayne County, the entire community benefits,” said Mary Walker, Executive Director for the Wayne County Convention & Tourism Bureau.
The Wayne County Area Chamber of Commerce is inviting other surrounding Chambers to join them for this learning opportunity. “It didn’t seem right to bring something this extraordinary to the area and keep it to ourselves. We know that if our region takes the principals provided by Disney Institute and applies them, we will become a magnet for a strong workforce. People want to go where good things are happening.”
Registration is $499 for Chamber members, $549 for non-Chamber members and includes all course materials as well as lunch, parking, etc. After March 20th registration is $549 for Chamber members, $599 for non-Chamber members. For more information or to register, visit WCAreaChamber.org or call (765) 962-1511.
About Disney Institute
As the trusted, authoritative voice on the Disney approach to customer experience, Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their
organizations and the customer they serve through immersion in leadership, service and employee engagement. Unique to Disney Institute is the opportunity to go behind the scenes in a “living laboratory” to observe firsthand how Disney methodologies are operationalized and how they can be adapted and applied to any work environment.
To learn more, visit www.disneyinstitute.com or call 321-939-4600.
Ed DeLaPaz, Wayne County Area Chamber of Commerce
Early bird registration (thru March 22):
- Chamber members: $499/person
- Non-members: $549/person
Regular registration (after March 22):
- Chamber members: $549/person
- Non-members: $599/person
*Lunch is included.